All stores of Albert Heijn, Etos and Gall & Gall had to contend with a pin failure since early morning on Friday, a spokesperson confirms to NU.nl when asked. The malfunction was not resolved until the beginning of the afternoon.
All stores of Albert Heijn, Etos and Gall & Gall suffered a pin failure on Friday since early morning, a spokesperson confirms to NU.nl when asked. The malfunction was not resolved until the beginning of the afternoon.
This also concerned the AH to go stores and the stores in Belgium. According to the spokesman, it was a network outage.
The problem was solved all morning, together with KPN, the cause of which is not yet known. The spokesperson could not yet say how much turnover the stores have lost, they could only pay with cash in the stores.
A number of shops where payments can only be made with debit card had closed. “And a number of other stores, although that is not the policy.”
Albert Heijn, Etos and Gall & Gall are all part of the same concern: Ahold Delhaize. The spokesman emphasized that customers could still make their purchases and pay via the websites.
There are about 1,000 AH stores, 550 Etos stores and 600 Gall & Galls in the Netherlands.
Earlier this month, Albert Heijn had to contend with technical problems on the website and the site was down for some time. According to the supermarket company, this was due to the enormous digital influx as a result of the stricter corona measures.